Terms of Service

General terms and conditions of Ahrenshof GmbH for consumers (§ 13 BGB)

§ 1 Scope of application
For the business relationship between Ahrenshof GmbH and the customer, the following general terms and conditions shall apply in their version valid at the time of the order.

§ 2 Conclusion of contract
The presentation of the products in our Onlineshop represents no legally binding offer, but a non-binding online catalog.

After entering your personal data and clicking the "Complete order" button in the final step of the ordering process, you submit a binding offer to Ahrenshof GmbH to conclude a purchase contract.

If you place an order with Ahrenshof GmbH, we will send you an e-mail confirming the receipt of your order at Ahrenshof GmbH and listing the details (order confirmation). This order confirmation does not represent acceptance of your offer, but is intended to inform you that your order has been received by us. A purchase contract will only come about when we send the ordered goods to you or send you a confirmation of delivery.

If you do not receive a confirmation of delivery or delivery from us within two weeks, you are no longer bound to your order.

Ahrenshof GmbH does not offer products for purchase by minors. All products can only be purchased by adults.

Please note that Ahrenshof GmbH sells all products to consumers (§ 13 BGB) only in household quantities. This applies both to the number of products ordered as part of an order and to the task of several orders of the same product, in which the individual orders comprise a household quantity.

§ 3 Revocation right up to 2 weeks,


You can revoke your contract declaration within two weeks without giving reasons in text form (eg letter, e-mail, fax) or - if the item of purchase is left before the deadline - by returning the item.

The period begins upon receipt of this instruction in text form, but not before receipt of the goods by the consignee (in case of recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our legal information requirements.

The timely dispatch of the revocation or of the goods is sufficient to ensure the revocation period.

The revocation by letter is to be addressed to:

Ahrenshof GmbH, Zwochau
At the Babe 6 04509 Wiedemar

The revocation can also be made by fax or email

Fax: 03420769110
Email: vertrieb@ahrenshof.de

The revocation by returning the goods shall be addressed to:

Ahrenshof GmbH, Zwochau
At the Babe 6 04509 Wiedemar

In the case of an effective revocation, the services received at both ends shall be returned. If you are unable to return the received performance in whole or in part or in a deteriorated condition, you must provide us with a decree. This does not apply to the transfer of goods if the deterioration of the goods is exclusively due to their examination - as it would have been possible for you in the store business, for example. In addition, you can avoid the obligation to change the value of the goods as a result of a proper use of the goods (ie, use only for the purpose for which the respective product is intended and intended) by not doing the thing as your property In use and omit anything which adversely affects their value.

Transportable items are to be returned at our risk. You must bear the costs of the return if the delivered product corresponds to the ordered and if the price of the returned item does not exceed 40 Euro. Otherwise, the return is free of charge. Obligations to reimburse payments must be fulfilled within 30 days after sending your revocation notice. The period begins for you with the sending of your declaration of revocation or the thing, for us with their receipt.

End of revocation

§ 4 Delivery
Unless otherwise agreed, the delivery takes place from the warehouse of Ahrenshof GmbH to the delivery address specified by the customer. If the Ahrenshof GmbH finds that your ordered products are not available when you process your order, you will be informed separately by e-mail. If the Ahrenshof GmbH is unable to fulfill its contractual obligations due to no fault of its own due to the fact that the supplier of Ahrenshof GmbH does not fulfill its contractual obligations, Ahrenshof GmbH is entitled to the customer to withdraw from the contract if a purchase contract has been concluded. In this case, the customer is immediately informed that the ordered product is not available. The legal requirements of the customer remain unaffected.

We are entitled to partial deliveries as far as this is reasonable for you. Shipping costs from partial deliveries will be incurred for you only if expressly agreed.

§ 5 Advance payment of the purchase price (prepayment)
The customer can make the purchase price exclusively as prepayment (prepayment) our account with the Sparkasse Leipzig with the order number:
Account 228 009 1430
BLZ 860 555 92
Account holder: Ahrenshof GmbH

IBAN: DE32 8605 5592 2280 0914 30

After crediting the amount in our account we will immediately send your order. The goods remain our property until full payment of the purchase price (retention of title).

§ 6 Set-off, retention
The customer is only entitled to set off his counterclaims in a legally binding manner or are undisputed by Ahrenshof GmbH. In addition, he is entitled to exercise a right of retention only to the extent that his counterclaim is based on the same contractual relationship.
§ 7 Prices
All prices are Euro prices and include the respective applicable VAT.

§ 8 Insolvency
If there is a defect in the purchase, the statutory provisions apply. The assignment of these claims by the customer to third parties is excluded.

If the supplementary performance has been carried out by way of a replacement delivery, the customer is obliged to return the first delivered goods to Ahrenshof GmbH within 30 days at the expense of Ahrenshof GmbH. The defective goods must be returned according to the legal regulations. Ahrenshof GmbH reserves the right to claim compensation under the statutory requirements.

§ 9 Data Protection
The customer is hereby informed that his personal data, which he has given him, is stored and processed in machine-readable form for the purpose of contract processing. The customer expressly agrees to his order by sending his order. All personal data will be kept confidential and will not be passed on to third parties.

§ 14 Picture rights
All image rights are owned by Ahrenshof GmbH or its partners. Use without express permission is prohibited.

§ 15 Applicable law
German law applies to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).